Tech Tip: Solera® Power Awning

Awning Image

Owner’s Manual                     
Click here
See Power Awning Owners video here

Main Customer Support Site   
Lippert

Phone                                        
432-547-7378 

Email
customerservice@lci1.com

Product Support Information
Click here
(Includes Product Assembly, Product Components, Manuals, Maintenance, Quick Reference, Technical Information, FAQs & Videos)

Warranty Information
Click here                                

Troubleshooting/FAQs

Q: What can I check if my awning doesn’t extend or retract?
A: Verify 15amp DC fuse in position # 9 has continuity (not blown).

Q: What can I do when I press the awning switch and it goes the opposite direction intended? 
A: The awning motor will continue as long as the switch I depressed.  What likely happened is when
extending the awning the switch was held past the full extension of the awning and it started to
roll-up backwards.  All you need to do is hold the switch in the opposite direction until the awning
is fully extended and ensure it is rolling up correctly. See video here

Q: What can I do if I discover a pinhole in the awning fabric?
A: If the hole is 1/8” or smaller it can be repaired.  See here for instructions    See video here

Q: Can I adjust the pitch of the awning so moisture will roll off the side?
A: Yes, by pulling down on the pitch arm hinge. See page 5 of manual.

Q: Can I manually operate my awning?
A: Yes, using a 7/16” socket and drill. See page 6 of manual.  See video here